Lloyd Fernandes

Platform Product Leader · Still Writes Code · Payments, then Research

A product leader who builds the platform under the product, and aligns three things that usually drift apart: the roadmap, the reconciliation, and the story told to investors.

Twenty-eight years in technology across six domains: banking systems, eCommerce, eighteen years of payments platforms, a hospitality payments vertical, three nonprofit products built solo, and now research, decision and learning software at Lumivero. Two of the payments platforms were later acquired: Verifi by Visa and Payrix by FIS/Worldpay.

Experience

Aug 2026 – Present
Senior Director, Product Management
  • Part of the product leadership team working across research, decision and learning software (NVivo, ATLAS.ti, Citavi, XLSTAT, @RISK, Predict!, SharpCloud, Experiential Learning Cloud), PE-backed and assembled from several acquisitions. Building the research platform for the AI era across the product lines.
Domavant Holdings LLC
Feb 2026 – Present
Founder · Self-employed
  • Vertical software for nonprofit and community organizations, with payments designed in from the start. Lead product and build the platform end to end, using AI-native development.
  • DuesSync: membership dues and payments for fraternal organizations on Stripe Connect; card fees passed through at cost, no platform markup. Live with pilot customers.
  • Nave.live: multi-tenant operations platform for parishes; multilingual member portal and staff back office. In pilot.
  • SundaySquares.org: charitable raffle platform for nonprofits, designed around California raffle law; no money moves through the platform. Live for the 2026 season.
Jun 2025 – Feb 2026
Product Lead, Global Payments
  • Grew the payments business ~30% across three products: Digital Authorizations (wedge), Payment Links (new), and Digital Contracts (relaunched). Launched Canary AI Contracts with Canary’s first Payment Hub for hotel Sales & Catering teams.
  • Managed 20+ PSP integrations (Stripe, Adyen, Shift4, Elavon, Nexi, Global Blue, Ant Financial) to unblock global clients and negotiate referral revenue.
  • Modeled the long-range scale-up plan for Payments covering unit economics, enterprise expansion, and PSP tiering. Canary chose to prioritize AI products for hotels; the role concluded by mutual agreement.
Jun 2024 – May 2025
VP Product, Money Movement · Contract
  • Recruited by the CEO and executive team within 3 days to launch Stax Processing on a newly acquired money-movement platform, and to answer a build-or-buy question on PE timelines.
  • Ran build-or-buy paths in parallel; recommended and delivered fix over replace, avoiding the time and cost of a new build; stabilized $500M+ monthly TPV / $20M daily ACH, initiated external NACHA audits, and extended to Platform Reconciliations across card brands, sponsor banks, and platforms.
Yodlee / Envestnet · now acquired by STG
Oct 2021 – May 2024
VP Product, Banking & Payments
  • Recruited by the CPO to lead Payments at Yodlee, a ~$200M ARR division of Envestnet (public, ~$1B revenue) serving 17 of the top US banks. Inherited Account Verifications, a mature wedge product.
  • Launched two 0→1 products: Account Tokens (bank-account analog to card tokens) to reinvent the wedge, and Subscription & Bill Tracker on Yodlee’s data core (in deployment discussions with large US banks and credit unions). Together added 5–8% gross revenue on a mature book.
Payrix · acquired by FIS/Worldpay
Sep 2020 – Sep 2021
VP Product, Payment Facilitation
  • Recruited by PE investors to lead product through next-stage growth. Built multi-processor framework adding Fiserv/Wells Fargo alongside existing FIS/TD Bank, adding growth headroom and removing concentration risk.
  • Built end-to-end reconciliation matching platform dollars against bank and card-brand settlement. Scaled the product team from 5 to 15 and helped lead a full brand redesign. Helped grow projected run-rate revenue roughly fivefold. Later acquired by FIS/Worldpay; now Worldpay for Platforms within Global Payments.
Sep 2018 – Sep 2020
Sr. Director, Product, Payment Networks
  • As first US product hire (Mountain View), built the first E2E partner integration on APMs, an early building block of RPGN (Rapyd Global Payments Network), which grew to 60+ APMs and 1,000+ payment methods.
  • Built 0→1 Global Issuing Platform in Mexico (adopted by Uber and Rappi for driver cards); extended issuer infrastructure into Brazil and South Africa. Built US ACH rails with Evolve Bank & Trust; built the product org across SFO, Tel Aviv, and Singapore.
Verifi · acquired by Visa
May 2017 – Aug 2018
Director, Payments & Risk
  • Owned three product lines at the industry leader in Chargeback Management, feeding the CB flywheel: Payment Platform (NMI white-label), Intel Suite (proprietary multi-vendor processing toolset), and Decline Salvage.
  • Built automatic Account Updater to deprecate Decline Salvage; re-platformed the stack. Cut fraud losses ~50%, risk exposure 20%. Led the product team.
Apr 2012 – Apr 2017
Product Leader, Global Core Payments
  • Shipped the first PayPal Card with The Home Depot, one of PayPal’s first in-store rollouts. Owned the build and rollout to first 25K users (80%+ activations); project shelved at 11 months as PayPal pivoted to mobile-first.
  • Rebuilt consumer mobile app payment-instruments layer (cards, banks, balances, FX): 208 markets / 10M+ downloads. On Core Payments: re-architected the Stored Value platform, foundational tech for PayPal Wallet; launched global holdings system for 200M+ users / 25 currencies.
Jul 2008 – Apr 2012
Principal Engineer (Prepaid Card Network)
  • Built and managed the high-capacity payment processing engine sustaining ~2,700 TPS, carrying the prepaid network through holiday-season peaks.
  • Designed and launched the global NOC’s real-time financial-transactions dashboard: 50% reduction in response times.

Skills

Payments rails: ACH, RTP, FedNow, Visa Direct, push-to-card, card networks (Visa, Mastercard, Amex, Discover), cross-border, 60+ alternative payment methods.

Platforms & PSPs: Stripe, Adyen, Shift4, Elavon, Nexi, Global Blue, Ant Financial, Fiserv, Wells Fargo, Plaid; orchestration across 20+ global PSPs.

Compliance & risk: NACHA, PCI DSS, KYC/AML, fraud rules, risk modeling, regulatory audits, M&A/diligence prep.

Product & strategy: Payment orchestration, payment facilitation (PayFac), embedded payments, money movement, prepaid & issuing, reconciliation, 0→1 launches, P&L ownership, fix-vs-buy evaluation.

Leadership: Cross-functional org building (5–25 people), PE/board engagement, executive presentation.

Education

Ph.D., Business Strategy & Innovation, Capella University2020
Dissertation: Value co-creation and customer involvement in product development. ProQuest · Google Scholar
MBA, General Management, Saint Mary's College of California2014
B.Sc., Physics, University of Mumbai1997